JamPlay Free Trial: How to Cancel (and Refunds)
Quick answer
The JamPlay free trial lasts 14 days of JamPlay + TrueFire All Access, per its free-trial page. To stop it, follow the web steps below at least a day before the trial ends. If you signed up in an app, cancel through the store that billed you. Refunds: The current JamPlay + TrueFire membership page promises a 'hassle-free, no-questions-asked refund within 14 days of your signup': call or email and they process it.
JamPlay free trial ↗ TrueFire All Access free trial ↗
Buttons go to each official site, not an affiliate link; confirm trial terms there.
Cancel JamPlay on the web, step by step
- Log in to your JamPlay account.
- Go to the members' area or account page.
- Click the cancel link. JamPlay says you will not have to call or email, and that it 'takes 10 seconds'.
Signed up in the app?
JamPlay's membership page describes its iOS and Android apps as free to use with a membership, and you sign in with your JamPlay details. If you paid on the website, cancel on the website. If an app store charged you, cancel through that store's subscriptions page.
What happens after you cancel
JamPlay's pages do not say exactly when access ends after you cancel. Check your account page afterwards.
JamPlay refund terms
The current JamPlay + TrueFire membership page promises a 'hassle-free, no-questions-asked refund within 14 days of your signup': call or email and they process it. Phone is 1-800-222-3366 (9am-6pm Eastern), or email [email protected]. Watch out: older JamPlay pages still say 'within the first week' (pricing page) or '30 days' (older FAQ). We follow the current membership page, so get the window confirmed in writing.
Before your trial ends
The refund window and the trial are both 14 days, so if you have any doubt, cancel inside the trial instead of relying on a refund afterwards.
Not sure JamPlay is right for you? See our JamPlay review, the best JamPlay alternatives, and every free trial compared.
FAQ
Is the JamPlay refund 7, 14 or 30 days?
The current membership page says 14 days. Older pages say a week or 30 days, so confirm with support before you rely on it.
Do JamPlay's apps cost extra?
JamPlay says its apps are free to use with a membership.
Sources checked
- JamPlay (checked 2026-10-20): jamplay.com/pricing - jamplay.com/guitar-and-bass-membership - jamplay.com/guitar-lessons
- TrueFire (checked 2026-10-20): truefire.com/pricing - truefire.com/all-access - truefire.com/learn/all-access-free-trial
- JamPlay + TrueFire membership page (guarantee, phone) (checked Oct 20 2026): jamplay.com/guitar-and-bass-membership
- JamPlay pricing page (cancel link FAQ) (checked Oct 20 2026): jamplay.com/pricing
- JamPlay membership benefits (apps) (checked Oct 20 2026): jamplay.com/membership
Prices are US-dollar list prices. Some platforms (Yousician, for example) price by country, so you may see a different price outside the US. JamPlay is now sold as JamPlay + TrueFire All Access. Confirm current terms at checkout. Common questions about trials, refunds and billing are answered in our online guitar lesson FAQ.
How this page was made
An editorial comparison built from each platform's own published prices, trials and refund terms - 5 sources checked (listed above), last verified Oct 2026. Not based on hands-on testing. How we rate.
Update log: Oct 2026 - prices, trials and refund terms re-checked against official pages (date per source above).